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GridGrab Support

Last updated: 1 June 2026

Contact

Email: [email protected]

Response time: Usually within 2–3 business days.

Before you write, include

  • Chrome version and OS
  • Page URL (or domain only if sensitive)
  • What you tried (auto-detect vs manual selection, scroll capture, etc.)
  • Screenshot of GridGrab side panel / warning message
  • License tier (Free / Pro / Power)—do not send full license keys in email; last 4 characters is enough

We can help with

installation, license activation, export formats, known limitations (virtualization, iframes).

We cannot guarantee

extraction from every private dashboard; custom per-site engineering is out of scope for standard support. Power tier includes diagnostic export options in-app.

Links